Shipping and return policies for 2kilos &More
- Shipping Info
How long will my order take to ship?
Orders are shipped within 5 working days, the delivery time will be dictated by your location. All international orders are sent via Airmail and take 3-5 working days to arrive.
- Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.
Please contact us at firstname.lastname@example.org within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.
Additional exceptions to the return policy:
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable.
Returned items must be unused, meaning you didn't wear the shirt, open the CD...
Only unopened and sealed CDs, and vinyl albums may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked CD covers.
Certain sale and discount items are non-returnable.